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I see this company always posts the same automated reply to contact them on poor reviews. What, if anything, is done when you contact them?
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<div class="bvseo-author">Asked by: LoveScents2</div>
<div class="bvseo-answer" data-answerid="3272679">
Hi! We appreciate your interest in our products. If there are any issues with our products, we ask our consumers to contact the appropriate department so that we can follow our Happiness Guarantee and help them with any concerns they may have. If you have any more questions, please reach out to us via LiveChat or https://www.yankeecandle.com/customer-service/contact-form. Thank you! Yankee Candle Consumer Care
<div class="bvseo-author">Answered by: Yankee Candle Team</div>
<div class="bvseo-pubdate">Date published: 2024-06-03</div>
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